It's very good! As Mentors we answer help requests through the HelpLINK system. From there you can send a support ticket asking for advice. It's a lot more private than posting on the forums and is often a better option for many people. All tickets are completely confidential and us as Mentors are specifically selected for the quality of our advice-giving abilities. If you ever need, feel free to use it! If not, you can always either use the Live Help system which is ran by our Live Help Operators or even
PM a member or member of staff for any assistance.