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Never give up.
Senior TeenHelper
*******
Age: 35
Gender: Female
Location: England
Posts: 770
Points: 13,321, Level: 16 |
Join Date: March 21st 2009
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Re: Work -
October 29th 2011, 08:58 PM
How unsupportive! 
Maybe some of those "office staff" should spend some time on the front line actually dealing with clients face-to-face and then see how they like being verbally abused!
It would be very unfair if they thought that you couldn't handle the work and you should make this clear to them. The job description is difficult enough due to the nature of it, without the additional burden of abusive clients. I think that most people would find the abuse difficult to deal with it and it's not a sign of weakness.
Definitely mention it in your review and definitely look for another job when possible.
I'm sorry to hear that you have to deal with this. My PM box is always there if you need to vent. 
"You, and only you alone,
Can build a bridge across the stream..."
TeenHelper since 07/07/2005.
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