Quote:
Originally Posted by Everglow.
I work with older people and IT is something we get questions about all the time. We have drop in sessions run by a volunteer to help people with devices - so it's definitely something you can find topics on! One piece of advice I have is to maybe open yourself up to suggestions from the people you'd be helping. You could have a suggestions box so people can request specific topics for example. If you'll be working as a part of the IT help desk anyway, you'll find you probably pick common queries up as you go, so you wont just have to pluck something out of thin air. Maybe keep a notepad by you so you can make notes of common problems, and then you can explore these more in a class.
|
Thank you for the reply.
Thanks to the power of the Internet, I can find topics which is awesome. I think asking people I'd be helping would be great too. I am totally comfortable with either position, they seem to be very similar. One is mostly for like hospitals and stuff, and the other for a senior living community.
My big issue is I have not used any Microsoft Office product in...YEARS! Not even used it much in High School. I actually was not even asked about that which I am surprised. The job ad did not mention it, so am assuming it's not needed. I'll just say job 1 sounds good, and is full-time. job 2 is the senior living job. Job 2 I was told by the interviewer this would be part-time and a good entry way into IT. It's a bit of a pay cut, but something I would enjoy.
The bad news for job 2 is I'd need to wait until April 11th or so for the second interview. This first job I was told someone would email next steps. Oh, and job 2 is on site and not remote. Job 1 I was told is. Again, either one I'd take!