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Rika Offline
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Age: 33
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Points: 13,903, Level: 17 Points: 13,903, Level: 17 Points: 13,903, Level: 17
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Join Date: April 1st 2022

Did two interviews for help desk jobs! Any advice or so? - April 4th 2022, 04:38 PM

I am someone who is interested in computers and tech, and recently got two interviews in entry level help desk. They seemed to go well, and am doing a second interview next week with somebody else.

It seems like it's basic things I know, and they even explained some of it to me. I am sure you will also be trained or at least shown how to do stuff.

These were posted on Indeed, and I already have a part-time remote job. One was said to be remote, and another would be on site at a nursing home/senior living faculty. The thing that worries me about that is the fact every month you have to do a class. They gave an example of an employee who made a slide on how to stop phishing emails and scams.

Now that's no issue to do the classes, but my butt would need to find topics and subjects every month.

I am sure there are seasoned IT help desk people here, right? I have never done this before, but it's a field I've been interested in for a while.