Contacted the company about the two missing books. The gave me the tracking and said it was delivered on the 22nd of December and they told me to contact my USPS. I called them and the wait was 40-50minues. I will be going in and talking to them but don't have much hope for finding a resolution. I swear I'll throw a fit if the company doesn't replace or refund my money (I would rather a replacement).

I know this company doesn't have the greatest customer service and I worry I'll have issues and lose my money...but I won't hesitate to throw a fit ....

There are only so many things that could have happened 1) the usps delivered it but I missed it and someone stole it 2) they delivered it to the wrong address. They might be able to get it back if that is the case BUT the 22nd was ages ago so I doubt it.

Those seem like the only two options if it was actually delivered and Idk what the usps does if a package gets stolen after they deliver it. I feel like the place you deliver too is the one who will have to work with you...so there is that.