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Re: Screaming thread. -
November 26th 2017, 06:29 PM
Pet Peeve time:
When people order something from a site and have an issue with the order. Instead of talking to customer service and trying to get the problem resolved...they complain and say things like "The site is shit..."
Some sites are shit and I don't buy from them but I only ever make that decision AFTER talking to customer service and trying to get the issue resolved.
I get that it's frustrating when something goes wrong ... but complaining isn't going to resolve the issue?
I mean, I do complain about things and I don't see anything wrong with it but to say a site is shit ....before trying to resolve the issue is really lame. If you want to let out your frustration with it cool...but to bash a site before trying to resolve the issue is ... pretty messed up especially because one of the businesses being bashed is a bit smaller and ... that could turn some people away and hurt a smaller business who actually has amazing things to offer and amazing customer service.
It's also really frustrating when they ignore people or are rude to people who say "Did you contact customer service? That site has great customer service and they will work with you to figure it out". I've seen this numerous times...it's to the point where I hardly ever suggest that any longer...but other people do.
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