[Rivière]

I found one good way to reduce phone anxiety is to prepare what you're going to say beforehand. If it's for college then you'll know they'll respond with college-related blurb. When I had to phone the hospital I tried my best not to think about it because it was the thinking about it and knowing I had to make that call which was the worst. Clear your mind and stop worrying about having to call anything, be spontaneous and do it out of the blue but make sure you have your speech prepared. I found deliberately making them speak is a good way to go. A person could phone up saying, "Hello my name is .... and I need ..." but it can often leave little room for the other side to reply so I found saying, "Hello I need..." forces the person on the other side to engage more in the conversation and they'll be forced to ask obvious things like, "Hello, what's your name please?" and other details, then the conversation is lead by them and not by you.